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Our goal is simple: to enable our clients’ efficiency and effectiveness, and drive results. We have a passion for technology and how it can be used to improve and increase capabilities of people and organizations.

We are about the people, both our people at IC 360 and your people. We recognize that without people and a strategy, technology itself offers no value. It’s all about using it to drive results!

We see the big picture, including how incremental improvements in your technology can lead to a dramatic improvement in how a business can do more with the same or fewer resources.

Our vision is to work closely with the people who use the technology. We want to explore the “Art of the Possible” with you and your team. Our team is adaptable and willing to continually evaluate and adjust our solutions based on your needs. If a solution made sense in the past, that does not mean it does now and in the future. We believe strongly in continuous improvement and will not stick to current solutions just because it is convenient for us.

We want to work with you to explore the possible options to improve your processes and operations. While we certainly can help with updates to “the next version” of software, we continually strive to think beyond just updating what you are currently doing, and instead aim to think outside of the box.


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Adam Crain started his career as an IT Consultant at the age of 19 for a newly created firm in 2000, formed by a group of consultants spun out of Deloitte LLP.  He spent five years with this firm taking on a systems deployment and configurator role.

Adam then moved into an IT Advisory and planning role for small and medium sized businesses, partnering to build an IT professional services firm in 2007.  Adam was a Partner and VP of Professional Services, he took on the role of Sr. Technical Architect leading a team of IT Professionals and taking on IT Strategic Planning. Under his leadership the firm grew to 17 IT consultants and systems engineers which competed with the larger IT Services firms in Ontario.

Today Adam's goal is to understand the issues and requirements of his client, not just the technology perspective but also business issues and how they impact the end user. Applying this knowledge, Adam will develop methods to deliver technology solutions that improve an organization's capabilities to achieve their business objectives.  Adam will explore all options and deploy technologies in the most effective manner possible.

Adam has worked in many sectors including the Public Sector, Federal Crown Corporations, private sector business, Health Care, and municipalities.  He has a clear understanding of the requirements and best practices for these organizations.  

At IC 360, Adam is responsible for delivering technology strategies and solutions, as well as taking a leadership role in the direction of the technology platforms into the hands of the client. 

"The philosophy of sharing knowledge with the client is key; the more we share, the more options and possibilities are opened up to our clients.  Over the last 20 years, I've come to understand its not just good enough to understand technology, but providing technology leadership is required to effectively and successfully deploy new solutions, from digital transformation to IT Security."

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Jeremy holds a degree in Business from the University of Ottawa, and is a certified Project Management Professional (PMP), has 20 years of experience in information technology covering a combination of management and direct implementation of systems. He has led many business process redesign projects to modernize organizations’ systems and workflows, making them more efficient. While he’s passionate about technology, he believes strongly that it needs to be applied with clear purpose.

With his full career spent directly working with and managing IT professionals, combined with a background in business management and marketing, Jeremy has a unique skillset to ensure technology projects drive measurable outcomes. He has a deep curiosity for technology and a long history of implementing it in practical ways to enable teams to do more. It’s a thrill seeing it enable people to move from drudgery to dramatically increased productivity, and the reason he works in this field. He is currently working with a range of clients spanning associations, healthcare, non-profits, accounting, design, and engineering firms.

Jeremy is focused on helping organizations adopt modern solutions to better deliver on their objectives. He will help you search the market to find the right tool to improve the quality of your outputs, increase your capacity, or reduce your operating risk, and help you implement it with minimal impact on your operations while you grow.

Simplicity is the ultimate sophistication

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