AUGMENTED INFRASTRUCTURE SUPPORT
On Demand Support for your IT Department
This service is for organizations that have an IT department, but could use extra help from time to time. This help can come in the form of specialized skills to implement a project, recovery from an emergency or just covering off an IT admin that is on holidays.
During onbooarding, we will document your environment in a shared documentation portal, so we can be available to assist quickly. We will also help develop your "IT Work Plan" under the Advisory element of this service.
This is an on-demand service with no minimum spending requirements.
TECHNOLOGY ADVISORY
Plan
What technology is best going to accelerate your movement toward your organization's goals?
We will analyze those non-technical goals and help identify the technology stack that will best enable your team, while considering security, reliability and cost.
IMPLEMENTATION AND INTEGRATION
Implement
So you know what your "future state" technology stack should be, but now you need to implement it.
We are constantly deploying technology into production environments, and can help lead your through the complex change to modernize your environment.
SENIOR ENGINEERS FOR ESCALATION SUPPORT
Maintain & Improve
We are a team of Senior Systems Engineers and Architects available on an as needed basis to augment your internal IT department.
When emergencies happen, or you need extra help on a new policy, we can be there to help fill in any gaps.