CLOUD MANAGED SERVICES
For the Fully Modern Workplace
This Managed Services offering is for organizations that are ready to be fully modern.
We are strong advocates for the fully modern Microsoft workplace, as it provides ease of use, scalability, security and reliability beyond any other solution on the market.
To us, fully modern means the following design:
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Microsoft 365 optimized and secured as the core platform
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All traditional servers migrated to Azure
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Software as a Service (SaaS) applications for all line of business technology
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Voice over IP (VoIP) for telephones
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Cloud managed networking for office network equipment
TECHNOLOGY ADVISORY
Every account has a "Technical Account Coordinator" assigned that is continuously evaluating how things are running. Their job is to make things run smoothly, and help you identify gaps to address with a shared IT Work Plan.
UNLIMITED HELPDESK
Ready to assist. We believe strongly in continuous improvement and are constantly looking for ways to improve security and user experience.
SMART AUTOMATION
No waiting for someone to fulfil a request, such as installing an app. It will already be there.
CONTINUOUS IMPROVEMENT
There is always something that could make users more secure or efficient. We constantly look for those opportunities and try to implement small changes every 2 weeks to improve our managed clients.
SHARED DOCUMENTATION
Being organized is critical to effective IT management. We will thoroughly document your environment and make that available to you. This enables faster response and better decision-making.
TOUCHLESS DEPLOYMENT
Hardware ships to the staff member directly and is already configured upon first login.
AUTOMATIC REBUILD AND RECOVERY
New computer or corrupt software? Back up in about 45 minutes without data loss.
TRANSPARENT REPORTING
Monthly reports to provide you easy to understand metrics for your computers and network.
24/7/365 MONITORING
Automatic alerts and remediation of common issues, spam, viruses, ransomware and malware.
DISASTER RECOVERY
Automatic backups to fully protect from ransomware threats and other instances of data loss.
SIMPLE BILLING
We bundle what you need and provide flat-rate, predictable billing.