Privacy Statement Updates
Meaning of Personal Information
Personal Information We Collect
How We Use Your Personal Information
How We Share Your Personal Information
International Transfer and Storage of Information
Opting Out of Communications
Links to External Services
Retention of Personal Information
Protecting Your Personal Information
Withdrawing Your Consent
How to Contact Us
3. Privacy Statement Updates
4. What is Personal Information?
Personal information is information about an identifiable individual and could include, for example, the name, date of birth, home address, phone number, personal e-mail address, banking information, credit card information, or other personal information about such identifiable individual.
5. What Personal Information Do We Collect?
While providing services to you, or our client and performing due diligence checks in connection with our services or discussing possible services we might provide, IC 360 Solutions Inc. will collect or obtain personal data about you. We may also collect personal data from you when you use this website or through digital interactions with you.
We may collect or obtain such data because you give it to us, because other people give that data to us or because it is publicly available.
The personal data that we collect or obtain varies depending on the purpose for processing that personal data and may include, but is not limited to: your name, age, date of birth, e-mail address, home address, country of residence, lifestyle and social circumstances, employment and education details, your postings on any blogs, forums, wikis and any other social media applications and services that we provide, your IP address, your browser type and language, your access times, complaint details, details of how you use our products and services, details of how you like to interact with us and other similar information.
The special categories of personal data we collect may also include details about your: gender, dietary requirements, family circumstances, financial and tax-related information, health, and sexual orientation.
The types of personal data and special categories of personal data that we collect may vary depending on the nature of the services that we provide to you or our client, or how you use our website. In some rare circumstances, we might also gather other special categories of personal data about you because you volunteer that data to us, or we are required to gather that data because of legal requirements imposed on us.
Where we are provided with personal data about you by our client, we take steps to ensure that the client has complied with the privacy laws and regulations relevant to that information. This may include, for example, that the client has provided you with notice of the collection and has obtained any necessary consent for us to process that information as described in this privacy statement.
6. How do we use your personal information?
Use of personal information to provide services to our clients
IC 360 Solutions Inc. will use your personal data to provide you or our client with services. As part of this, we may use your personal data in the course of correspondence relating to the services. Such correspondence may be with you, our client and any third parties they appoint to work with us to provide the services, our service providers or competent authorities. We may also use your personal data to conduct due diligence checks relating to the services.
Use of personal information for other activities that form part of the operation of our business
IC 360 Solutions Inc. may also use your personal data for the purposes of, or in connection with:
applicable legal or regulatory requirements
requests and communications from competent authorities
client account opening and other administrative purposes
financial accounting, invoicing and risk analysis purposes
client relationship purposes, which may involve:
sending you thought leadership or details of our products and services that we think might be of interest to you;
contacting you to receive feedback on services;
contacting you for other market or research purposes; or
managing our own customer relationship management processes;
business development purposes (for example testimonials)
recruitment purposes for prospective IC 360 Solutions Inc. employees, partners and contractors, as well as to manage the employment, partnership and contractor relationship
services we receive from our professional advisors, such as lawyers, accountants and consultants
data analytics to better understand your interactions with us
protecting our rights and those of our clients and our service providers
Use of personal information collected via our website
In addition to the purposes connected to the operation of our business above, IC360 Solutions Inc. may also use your personal data collected via our website:
to manage and improve our website
to tailor the content of our website to provide you with a more personalized experience and draw your attention to information about our products and services that may be of interest to you
to manage and respond to any request you submit through our website.
7. Who Do We Share Your Personal Information With?
To administer services and operations, certain personal information may be shared with, or accessed by, authorized third-party service providers, such as e-commerce providers, payment card processers, telephone and technical support providers, data storage and processing service providers, and research and analytics providers. Your personal information will be provided to such third-party service providers only to enable the proper administration of such services and operations.
Additionally, IC 360 Solutions Inc. may use and disclose your information when we believe such use or disclosure is permitted, necessary or appropriate:
under applicable law, including laws outside your country of residence;
to comply with legal process;
to respond to requests from public and government authorities, including public and government authorities outside your country of residence;
to enforce the terms of the agreements for our products and services;
to protect our rights, operations or property; and
to allow us to pursue available remedies or limit the damages that we may sustain.
In addition, we may transfer your personal information and other information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, brands, affiliates, subsidiaries or other assets.
8. How Do We Handle International Transfer and Storage of Information?
9. How Can You Opt-Out of Our Marketing Communications?
IC 360 Solutions Inc. is committed to meet the requirements of Canada’s Anti-Spam Legislation, including through any commercial electronic messages sent by the IC 360 Solutions Inc. to you and/or your friend. You may “Unsubscribe” from receiving any such applicable communications from IC 360 Solutions Inc. at any time and your electronic address will be removed from our databases.
10. Personal Information of Children
IC 360 Solutions Inc. is strongly committed to protecting the online privacy of children under the age of 18. Parents and legal guardians are strongly recommended to monitor the use of the internet by their children.
11. Links to Other Sites
12. How Long Do We Retain Your Personal Information?
13. How Do We Protect Your Personal Information?
IC 360 Solutions Inc. endeavours to maintain appropriate procedural and technological and managerial measures as well as storage facilities to prevent any unauthorized use or disclosure of your personal information. IC 360 Solutions Inc. is taking commercially reasonable efforts to protect any personal information that is provided to it. We cannot, however, guarantee the security of any personal information that is provided to us in an e-mail or in online form while it is being transmitted to us, because the internet is a potentially non-secure method of information transfer. Any such transmission is at your own risk.
14. What Are Your Rights Regarding Your Personal Information?
The law provides you with some rights over your personal information, notably the right to access and rectify the personal information that we have on you if it is incorrect, incomplete, invalid or ambiguous.
If we refuse access to you, reasons for our refusal will be provided upon your request. For example, your request could be refused because it may include information about other individuals, information that cannot be disclosed for legal, security, or commercial proprietary reasons, and information that is subject to solicitor-client or litigation privilege.
15. How to Withdraw Your Consent to the Use and Disclosure of Your Personal Information?
You may withdraw at any time your consent to our use and disclosure of certain personal information by notifying us in writing through e-mail at firstname.lastname@example.org. Please note that your withdrawal request may take up to 30 days to implement. Also note that withdrawing your consent may preclude us from providing you with certain information or may prevent your use of certain features and functionalities of our Online Platforms or other purposes.
16. International Users
17. Questions or Concerns
IC 360 Solutions Inc.
150 Elgin Street, 10th Floor
Ottawa, ON K2P 1L4